Just reading your article got my blood pressure up. Not, I hasten to add, because of anything you wrote per se; just thinking about Windows' Byzantine and idiotic backup system, which has bitten me in the ass more times than I can count.
Let's start with a little idiosyncrasy you mention towards the end of the article: the Windows Backup "might not recognize" the MBR record if you're backing up a RAID...this despite the fact that Windows has natively supported the RAID capabilities of Intel and AMD chipsets for how many years? Just FYI, you cannot, in my experience, use Windows Backup to restore a single-disk backup to a new RAID, or a RAID backup to a single disk.
Arg. Why the hell not? Is this one of the intractable problems in computer science like the four-color map theorem or something? If dealing with the MBR is this complex, maybe a new scheme is needed. (Of course, I've been saying that about the registry for more than a decade, but that monstrosity just won't die. But that's another rant.)
And then there's the kind of backup you need. Try explaining to your parents the difference between System Restore Points, Volume Shadow Copy, System Images, and just plain old my-files-backed-up. Extra points if you can make them understand which is used or preferred under specific circumstances. And if you just decide to set something up for them, be prepared for a lot of phone time should they ever need to restore anything.
Now, on the Mac, we have Time Machine. While not perfect, it invisibly backs up everything:
-- Every hour, all changed files are backed up. Hourly backups are kept for the last 24 hours.
-- Daily backups are kept for the last month.
-- Weekly backups are kept until your backup disk is full, and then the oldest backups are automatically deleted to make room.
There are no settings other than specifying files and folders that should be excluded.
This backup can be used to move your entire system to a new disk, and yes, it will move your system to or from a RAID. The same backup is used to retrieve individual files and folders. It is built directly into the Finder and can be accessed at any time. If you throw away a file or folder, you can retrieve it from backup in less than 30 seconds, literally. My parents are 80 and 78 and I showed them once how to retrieve files from a backup and they've never had to ask me again, because it's just that simple.
Oh, and those special "recovery disks" and "repair disks" you need to create with Windows? That nobody ever does? Not needed...just boot from your original OS X disk (included with every Mac, there's none of this "Burn your own disk from the recovery partition because we were too cheap to spend 25 cents extra" stuff), and one of the options is to perform a complete system restore from a Time Machine backup.
So on the PC, I use commercial backup software. Retrospect, which I first used in 1988(!), does an excellent job, although its interface is rather techy. Still, it will restore to/from a RAID, so it's got that. Acronis True Image is a thoroughly modern system with a nice UI, but its installed backup service has problems with some systems (like mine) and Acronis tech support is pretty much non-existent, sigh. Right now I'm playing with the free version of Crashplan, which looks promising. But just about anything's better than Windows Backup.