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#1
Unread 14th October 2008, 09:47 AM
Olin Coles's Avatar
Olin Coles Olin Coles is offline
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Seagate 7200.11 failure rate

In the past year or more, I have been using the 500GB Seagate 7200.11 hard drive for many of my system builds. While this drive has offered impressive performance, likely part of the 32MB cache buffer, this drive has had more total failures than I can remember in a very long time. At the moment, I have a running total of 7 RMA's for this drive. This morning I serviced a system that appears like #8. Is anyone else having high failure rates with this drive?
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#2
Unread 14th October 2008, 10:20 AM
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My 750 is OK

My 7200.11, ST3750330AS, 750GB has been running mostly 24/7 for about a year, no problems. Same series, with 250GB platters.
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#3
Unread 14th October 2008, 10:24 AM
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The platters seem to be fine on most of these failures; no noise or anything. The drive(s) simply stop being recognized by the BIOS.
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#4
Unread 14th October 2008, 10:38 AM
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New Egg Stats

10% of the total reviews for this drive are for failure.
The "Enterprise" version, Seagate Barracuda ES.2 ST3500320NS 500GB has ~ 18% failure reviews.

FWIW.... this looks to be about double the nominal failure rate, among Newegg reviwers, anyway.
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#5
Unread 14th October 2008, 10:41 AM
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The model that keeps failing on my systems is the ST3500320AS. You're right though, even 10% seems abnormally high.
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#6
Unread 14th October 2008, 12:08 PM
mystikmedia mystikmedia is offline
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I have experienced the exact behavior you have mentioned before, even with SSDs. It seems to be related to the RAID card. I have experienced it with Areca cards. In my case, when it would happen, often just rebooting would result in it working.
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#7
Unread 14th October 2008, 12:23 PM
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All of my failures were in RAID-1 arrays for small servers.
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#8
Unread 14th October 2008, 12:31 PM
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That's the one....

Yup, that's the model on Newegg, ST3500320AS...984 reviews, 101 failures.


Quote:
Originally Posted by Olin Coles View Post
The model that keeps failing on my systems is the ST3500320AS. You're right though, even 10% seems abnormally high.
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#9
Unread 14th October 2008, 01:35 PM
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Ouch. I probably shouldn't mention that I ordered four of these from NewEgg on Friday to replace the one's that have gone bad.
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#10
Unread 14th October 2008, 02:24 PM
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I had two of the Seagate Barracuda ES.2 ST3500320NS 500GB drives and one failed within the first three months of operation and the other has been running trouble free for the last two years or so. I also have two of both the 750GB and 1TB enterprise versions and they have worked flawlessly since I recveived them. I have heard numerous complaints about both the 7900.11 and ES version of the 500 GB drives.
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